335 Privacy Policy — How Your Data Is Collected & Protected
Your privacy at 335 is our top priority. This policy clearly explains what data is collected, why, and how it’s protected.
Last updated: January 2025
What Information We Collect
The following categories of information are collected when you register and use the 335 platform:
- Account Information: Name, email, mobile number, date of birth, and documents provided during registration.
- Payment & Transaction Information: Records of deposits and withdrawals in Bangladeshi Taka (BDT), with partial bKash or Nagad number details (full PIN or passwords are not stored).
- Device & Browser Information: IP address, browser type, operating system, device model, and session info.
- Usage Data: Pages you visited on the platform, time spent, games played, and betting history.
- Cookie & Tracking Data: Session cookies, preference cookies, and analytics-related data.
We do not collect information you have not voluntarily provided. No sensitive data is collected without your consent.
Why and How Information Is Used
335 uses collected data for specific and transparent purposes. Key uses are listed below:
- Used to manage account creation, verification, and login processes.
- For processing deposits, withdrawals, and bonus-related financial transactions.
- To ensure platform security and detect fraudulent activity.
- To provide customer service and resolve complaints.
- To improve platform experience through analytics and statistics.
- For legal compliance and mandatory record-keeping.
Your data is never sold to advertising agencies. Marketing communications are sent only with your consent and can be unsubscribed from anytime.
Cookies & Tracking Technologies
335 uses cookies to make your browsing smoother and more personalized. Cookies are small text files stored in your browser.
- Essential Cookies: Used to maintain login sessions and verify security. The platform cannot function properly without these cookies.
- Preference Cookies: Store language, theme, or other preferences so you enjoy the same experience next time.
- Analytics Cookies: To understand how many users are viewing which pages — no personal data included.
Cookies can be disabled via your browser settings, but this may limit some platform features. 335 does not use third-party tracking cookies that identify you personally.
Data Storage, Security & Third Parties
335 uses industry-standard technology to protect your personal information:
- All data exchange is secured with SSL encryption.
- Payment information is stored in encrypted form; card numbers and full payment credentials are never retained.
- Account passwords are stored in hashed form — no one can read them directly.
- Only authorized staff have access to data centers.
Regarding sharing information with third parties: 335 does not sell or transfer your personal data to third parties for commercial purposes. However, data may be shared in the following cases:
- Upon valid legal authority requests.
- With authorized gateway providers for payment processing (only the necessary data is shared).
- Cooperating with security partners to prevent fraud.
Data Retention Period: Data is kept for the duration your account remains active. Once closed, data is deleted after legally required retention periods.
Your Rights & Policy Changes
As a 335 user, you have the following rights regarding your personal data:
- Access Rights: You can request a summary of data stored in your account.
- Right to Rectification: You may request that any incorrect or outdated information be updated.
- Right to Erasure: You may request deletion of your data in specific cases — although data required by law may not be deleted immediately.
- Right to Opt Out of Marketing Messages: You can opt out of promotional emails or messages at any time.
Policy Updates: 335 reserves the right to update this Privacy Policy as needed. Significant changes will be notified on the platform with the update date at the top. Continuing to use the platform after changes means you accept the new policy.
For any data requests or complaints, contact support: [email protected] — or FAQ View.